Account Manager | Timmermann Group

Play a critical role in creating and advancing existing client relationships
Perform inbound sales and upselling existing clients with new services
Routinely interface with clients, their agency partners and internal team members
Be a proactive thinker with an attention to detail, exceptional people skills and high business acumen
Place a balanced priority on client and organizational goals; seeking top-line performances within each project
Manage efforts to ensure client objectives are crystalized at the onset and realized at completion
Receive recognition for each step of your success – reap the financial and professional benefits of the business relationships you create and grow
Engage daily with a group of problem solvers looking for positive outcomes in every project and task
Earn support, mentorship and training from agency leadership
Communicate with clients daily, discuss business goals and opportunities for digital successes
Gather assignments, establish project goals and opportunities for digital success
Communicate with production and project management team as it relates to goals, sprint timing, budget/client reviews
Host internal and client project kick-offs, milestones, and project post-mortems with Project Managers and production team, measuring against goals, budget and timeline
Partner to present deliverables against goals and KPIs upon project completion

Minimum 2+ years digital marketing account management experience or 2+ years digital agency experience
Ability to listen, synthesize assignments, measure results and seamlessly pivot to address opportunity areas
Thrive on nurturing client relationships and going ‘above and beyond’
Working knowledge of the digital marketing space and trends (web, social, SEO, analytics)
Excellent time management and problem-solving abilities, leadership qualities and a team-oriented mindset
Well known for your people skills and congeniality, while maintaining a focus on results
Give and receive open, honest critical feedback
Relentless passion to achieve client service standards and exceed monthly sales quota