You Will

  • Play a critical role in creating and advancing existing client relationships.
  • Routinely interface with clients, their agency partners and internal team members
  • Be a proactive thinker with an attention to detail, exceptional people skills and high business acumen
  • Place a balanced priority on client and organizational goals; seeking top-line performances within each project
  • Manage efforts to ensure client objectives are crystalized at the onset and realized at completion
  • Receive recognition for each step of your success – reap the financial and professional benefits of the business relationships you create and grow
  • Engage daily with a group of problem solvers looking for positive outcomes in every project and task
  • Earn support, mentorship and training from agency leadership
  • Communicate with clients daily, discuss business goals and opportunities for digital successes
  • Gather assignments, establish project goals and opportunities for digital success
  • Host check-ins to measure accountability as it relates to goals, sprint timing, budget/client reviews
  • Host project kick-offs, milestones, and project post-mortems with Project Managers / Social Media leaders; measuring against goals, budget and timeline
  • Partner to present deliverables against goals and KPIs upon project completion

Requirements

  • Minimum 2+ years digital marketing account management experience or 2+ years digital agency experience
  • Ability to listen, synthesize assignments, measure results and seamlessly pivot to address opportunity areas
  • Thrive on nurturing client relationships and going ‘above and beyond’
  • Working knowledge of the digital marketing space and trends (web, social, SEO, analytics)
  • Excellent time management and problem-solving abilities, leadership qualities and a team-oriented mindset
  • Well known for your people skills and congeniality, while maintaining a focus on results
  • Give and receive open, honest critical feedback
  • Relentless passion to achieve client service standards and exceed monthly sales quota

Apply